Happypaws Hub – Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer a wide range of pet essentials, including toys, accessories, grooming tools, feeding supplies, beds, and more. Our products are selected to keep your pets happy, healthy, and comfortable.

2. Do you offer products for both dogs and cats?

Yes! Happypaws Hub carries items for dogs, cats, and various other small pets. You’ll find accessories, toys, and care essentials for all types of furry friends.

3. How long does shipping take?

Shipping typically takes 5–12 business days, depending on your location. You will receive a tracking number as soon as your order is shipped.

4. Do you offer international shipping?

Yes, we ship worldwide! Delivery times may vary based on your country’s postal service and customs process.

5. How can I track my order?

Once your order ships, you’ll receive an email with your tracking number. You can use it to check your delivery status at any time.

6. What is your return policy?

We offer a 30-day return policy on most items. Products must be unused, in original packaging, and in good condition. Contact our support team to start a return.

7. What if my item arrives damaged or defective?

Your satisfaction is our priority. If your product arrives damaged, defective, or not as described, contact us within 7 days and we’ll replace or refund your order.

8. How do I contact customer support?

You can reach our team anytime at support@happypawshub.com. We aim to respond within 24 hours.

9. Are your products safe for pets?

Absolutely. We carefully select all our products to ensure they’re pet-safe, durable, and made from quality materials.

10. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to get early access to special discounts, new arrivals, and exclusive offers.